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AI Journeys for 1:1 Retention
Monocle sits on top of your Shopify store and your email and SMS platform. It reads each subscriber's signals and decides, one person at a time, when to reach out, how many times, which message to send, and what offer to attach. Your templates, your guardrails, its decisions.
What Monocle decides for every subscriber
- When to reach out. Engage each subscriber when they are most ready to convert.
- How often. The right number of touches per subscriber, not a fixed drip.
- What to send. The message each subscriber is most likely to respond to.
- What offer, if any. Discounts matched to predicted intent and price sensitivity.
How an AI Journey works Set up in minutes, then it runs on its own
Define goals and guardrails
Pick the outcome (winback, cross-sell, abandonment, welcome), set audience size and discount limits, and assign your existing email, SMS, and pop-up templates.
Scan thousands of signals
Browsing, purchase history, engagement, timing, and price sensitivity roll up into a live profile for every subscriber.
One journey per subscriber
Every person gets their own sequence, cadence, send time, and offer, delivered through the platforms you already use.
Built to cover retention end-to-end
How we get started
Connect and train
We integrate with your existing stack and train the AI agents on your brand's real customer signals and behavior.
Launch priority use cases
We pick 2 to 3 high-impact areas first, such as winback, post-purchase, cross-sell, or capture, and activate agents there.
Prove incremental lift, then scale
A proof-of-impact test validates measurable lift in revenue and retention before expanding across your lifecycle.
Results that speak for themselves
High-growth brands running retention with Monocle
